See What People Ask to Us FAQS

Choose one of the pick and drop points during the reservation process or contact us if changes of drop-off location needed.
Here at our website you can start the process fulfilling the form at the home page, or directly at our Barcelona store in Carrer Ciutat de Granada 32B.
Accidents happen that’s why we have a small deposit and give you the option for insuring your rentals.
It is CruiserSpain policy to promptly repair all skateboards subject to manufacturer’s indications.

Unless you purchase our optional waiver products you will be liable to us for loss of or damage to the skateboard, which may extend to the full value of the vehicle.

We will waive this liability to the amount of the excess stated on the Rental Record if you accept Collision Damage Waiver (CDW). This excess can be waived by purchasing SuperCover (SC) at time of rental. If you do not accept SuperCover (SC) the damage up to the N.W.E. (Non Waivable Excess) amount will be charged to your rental agreement regardless of fault and any non-CruiserSpain coverage you might have. The person whose name appears as the renter on the Rental Record will be held financially responsible for all damages to the rental skateboard.

Please refer to the Rental Record provided to you at the time of rental to determine your specific level of damage responsibility.
You must co-operate fully with the CruiserSpain investigation of any incident and defense of any claim involving the rental vehicle. Such co-operation includes completion of a Vehicle Incident Report.

A Vehicle Incident Report must be completed for each incident and surrendered to CruiserSpain at time of vehicle return. Please indicate any person’s injuries or fatalities in the damage description. For any queries during the rental please contact the renting location, for contact details please refer to the Rental Record.

Feel free to contact us via Email, Whatssap, or call us at +34 666-847602 /+34 677-598054, before the initial day of rental. Some fees may apply!
Yes you can, go ahead and cancel an order by reaching out to us via, phone, chat or email before the initial day. Some cancellations fees may apply!
Great news! There is generally a 59 minutes grace period for daily rentals.
The return of the vehicle over 59 minutes of the end time of the contract will generate a charge of € 40.00 per day plus an additional amount corresponding to the additional rental days (with a minimum of € 40.00 and one day’s rent).

Feel Free to Say Hello! GET IN TOUCH WITH US

  • Adress: Passeig Lluis Companys, Barcelona. Spain.
  • Support Phone: +34 666 847 602
  • Emails: info@cruiserspain.com
  • Working Hours: 09:30-21:00 except on Sundays