See What People Ask to Us FAQS

Choose one of the dropping points around Barcelona during the reservation process or contact us if changes of drop-in location needed and one of our agents will be waiting at the selected time to assist you.
Here at our website you can start the process fulfilling the form at the home page or selecting find your skateboard on the menu.
Accidents happen that’s why we have a small deposit and give you the option for insuring your rentals.
It is CruiserSpain policy to promptly repair all skateboards subject to manufacturer’s indications.

Unless you purchase our optional waiver products you will be liable to us for loss of or damage to the skateboard, which may extend to the full value of the vehicle.

We will waive this liability to the amount of the excess stated on the Rental Record if you accept Collision Damage Waiver (CDW). This excess can be waived by purchasing SuperCover (SC) at time of rental. If you do not accept SuperCover (SC) the damage up to the N.W.E. (Non Waivable Excess) amount will be charged to your rental agreement regardless of fault and any non-CruiserSpain coverage you might have. The person whose name appears as the renter on the Rental Record will be held financially responsible for all damages to the rental skateboard.

Please refer to the Rental Record provided to you at the time of rental to determine your specific level of damage responsibility.
You must co-operate fully with the CruiserSpain investigation of any incident and defense of any claim involving the rental vehicle. Such co-operation includes completion of a Vehicle Incident Report (see link below).

A Vehicle Incident Report must be completed for each incident and surrendered to CruiserSpain at time of vehicle return. Please indicate any person’s injuries or fatalities in the damage description. For any queries during the rental please contact the renting location, for contact details please refer to the Rental Record.

Download the CruiserSpain Vehicle Incident Report from here.

Feel free to contact us via Email, Whatssap, Chat or call us at +34 666 847602.
Yes you can, go ahead and cancel an order by reaching out to us via, phone, chat or email before the initial day. Some charging fees may apply!
Great news! There is generally a 29 minute grace period for daily rentals.
If the vehicle is returned within 2 hours of the time it was rented on a subsequent day, additional hourly charges will apply. Hourly charges can be found in your rental contract.

If you return the vehicle 2 ½ hours or more from the time it was rented on a subsequent day, you will be charged for an additional day of rental.

Please Note: A skateboard that is returned after hours will not be checked in until the next day.

Feel Free to Say Hello! GET IN TOUCH WITH US

  • Adress: Passeig Lluis Companys, Barcelona. Spain.
  • Support Phone: +34 666 847 602
  • Emails: info@cruiserspain.com
  • Working Hours: 09:30-21:00 except on Sundays